Last updated: April 29, 2025
At FueTime, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform. Please read this policy carefully to understand our practices.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information
- Full name and username
- Email address and phone number
- Date of birth and age
- Profile photo
- Government-issued ID (for service provider verification)
1.2 Professional Information
- Skills and qualifications
- Work experience and education
- Service categories and pricing
- Professional certifications and licenses
1.3 Location Information
- Current location (with your permission)
- Service area preferences
- Work locations and history
1.4 Usage Information
- Device information and IP address
- Browser type and settings
- Usage patterns and preferences
- Communication history
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you
- Enhance platform security and prevent fraud
3. Data Protection & Security
We implement industry-standard security measures to protect your data:
- Encryption of sensitive information
- Secure socket layer (SSL) technology
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery systems
4. Your Rights & Choices
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Export your data in a portable format
5. Information Sharing & Disclosure
We may share your information with:
- Other users as necessary for service provision
- Payment processors for transaction handling
- Service providers who assist our operations
- Law enforcement when required by law
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7. International Data Transfers
Your information may be transferred and processed in countries where data protection laws differ from your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze usage patterns
- Enhance security
- Provide personalized content
10. Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- Email notifications
- Platform announcements
- Website notices
11. Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: privacy@fuetime.com
- Privacy Team: Available Monday-Friday, 9 AM - 6 PM IST
- Response Time: Within 48 hours
By using FueTime, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Contact details: Full name, email address, phone number
Identity information: Date of birth, age, profile photo
Verification: Government-issued ID (for service providers)
1.2 Professional Information
- Skills, qualifications, and work experience
- Education background and professional certifications
- Service categories and pricing details
1.3 Location Data
- Current location (with your permission)
- Service area preferences and work locations
1.4 Usage Information
- Device and connection information
- Browser type, settings, and usage patterns
- Communication history on our platform
2. How We Use Your Information
2.1 Service Provision
- Connect service providers with clients
- Process payments and verify transactions
- Provide customer support and service improvements
2.2 Communication
- Send important service updates and notifications
- Facilitate secure messaging between users
- Share promotional offers (with your consent)
2.3 Platform Enhancement
- Analyze usage patterns to improve our services
- Develop new features and functionality
- Ensure platform security and prevent fraud
3. Data Protection & Security
We implement robust security measures to protect your information:
- End-to-end encryption for sensitive data
- Secure socket layer (SSL) technology
- Regular security audits and system updates
- Strict access controls and authentication
- Comprehensive data backup and recovery systems
4. Your Rights & Choices
You have control over your personal information:
- Access: Request a copy of your data
- Correction: Update or correct inaccuracies
- Deletion: Request removal of your information
- Opt-out: Unsubscribe from marketing communications
- Portability: Request data in a portable format
5. Information Sharing & Disclosure
We may share your information with:
- Service Providers: For platform operations and support
- Payment Processors: To facilitate transactions
- Legal Requirements: When required by law or to protect rights
6. Data Retention
We retain your information only as long as necessary to:
- Provide and maintain our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. International Data Transfers
Your information may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable laws.
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to remove the information.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Enhance security and prevent fraud
- Deliver personalized content and ads
10. Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- Email notifications to registered users
- Prominent notices on our platform
- Updates to the "Last Updated" date
11. Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: privacy@fuetime.com
- Support Hours: Monday-Friday, 9 AM - 6 PM IST
- Response Time: Within 48 hours
By using FueTime, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.